Shipping Information

Shipping

CHRISTMAS SHOPPING AND SHIPPING DEADLINES

Domestic Orders placed for in stock items before Thursday 19th December will be sent by 20th December

Domestic Orders placed after 20th December will not be shipped until Monday 6th January 2021

International Orders; no orders will be shipped from Monday 16th December until Monday 13th January 2021.

NEW ZEALAND: We use Courier Post

Standard orders are processed when credit card authorization and/or bank deposit has cleared. Admin and shipping are done Monday-Friday. Orders shipped via Courier Post typically arrive within 3 business days AFTER YOU HAVE RECEIVED NOTIFICATION OF SHIPMENT VIA EMAIL (Monday through Friday, not including weekends & holidays) within NZ. All orders are shipped within 2-3 business days. 

All orders placed on Friday after 1:00 p.m. will be processed on the following Monday. We charge a flat rate of $5 within New Zealand for tracked courier.

AUSTRALIA

Shipments to Australia are processed and sent via NZ Post Parcel system. Once dispatched your order may take up to 14 business days to arrive.

We will try our best to get your item to you as fast as we can.

INTERNATIONAL

There are still significant delays with shipping  to all International destinations outside of New Zealand, some flights to certain countries have been cancelled outright.
We offer tracked air post to certain countries, but please be aware that there are still significant delays. Shipping to Europe and North America is significantly delayed up to 4 weeks in some instances.
Please keep an eye on your tracking number and contact us if you are concerned.