Standard orders are processed when credit card authorization and/or bank deposit has cleared. Admin and shipping are done Monday-Friday. Orders shipped via Fastway Couriers typically arrive within 3 business days AFTER YOU HAVE RECEIVED NOTIFICATION OF SHIPMENT VIA EMAIL (Monday through Friday, not including weekends & holidays) within NZ. All orders are shipped within 2-3 business days.
All orders placed on Friday after 1:00 p.m. will be processed on the following Monday. We charge a flat rate of $5 within New Zealand for tracked courier.
Fastway Couriers will happily ship across the Tasman. Once dispatched your order may take up to 14 business days to arrive.
We will try our best to get your item to you as fast as we can.
If you are disappointed by the sizing you are welcome to return the item. We will do our best to exchange this for you, but if the requested size isn't available we will issue you a Sports Fan credit. With this credit, you will be able to purchase something else that you love. The amount of this credit will be less any shipping paid with your order and is valid for 12 months from the date of issue. It can be used as payment toward any purchase with The Blues Store. Certain conditions apply.
Customers are covered for 90 days after the original purchase date if there is a defect, fault or failure due to the manufacturing process. Unfortunately, we cannot cover a fault or damage caused by wear and tear, improper use or accident.